Shipping Policy

Thank you for shopping with ENVAUSY. We are committed to processing and shipping orders quickly while maintaining the quality and presentation of every product.

This Shipping Policy explains processing times, shipping expectations, and delivery responsibilities.

• All orders are processed within 3–5 business days after purchase
• Orders are processed Monday through Friday, excluding holidays
• Weekend/holiday orders begin next business day
• Processing may extend during high demand periods
• Shipping confirmation email with tracking is sent once shipped

Shipping is calculated at checkout based on location and selected shipping method.

Estimated delivery times:

Orders may ship via USPS, UPS, FedEx, or equivalent carriers depending on location and service availability.

Carrier selection may vary.

• Tracking number sent via email after shipment
• Tracking may take 24–48 hours to update
• Customers are responsible for monitoring tracking

ENVAUSY is not responsible for:

• Incorrect shipping addresses entered by customer
• Missing apartment/unit numbers
• Delivery issues due to incorrect information

Reshipping fees may apply if returned.

• Responsibility transfers once marked delivered
• Not responsible for stolen or missing packages after delivery
• Customers should contact carrier first

Assistance may be provided but is not guaranteed.

Delays may occur due to:

• Weather
• Carrier issues
• High volume
• Customs
• Holidays

ENVAUSY does not guarantee delivery dates after shipment.

Customers may be responsible for:

• Duties
• Taxes
• VAT
• Import fees

ENVAUSY is not responsible for customs delays or fees.

• Orders can only be changed before shipment
• Once shipped → no changes or cancellations

Customers must contact within 48 hours and provide:

• Order number
• Photos of unopened damaged packaging
• Photos of unopened product

Resolution: Replacement or store credit at discretion

Orders may ship separately based on inventory or logistics.

Tracking provided for each shipment.